Apprenticeship program
More than Hiring a Technician — We Build Them
At ApexPro, we don’t believe in simply hiring someone and sending them into a customer’s home.
180-day program · 90 days theory · 90 days in the field
Before anyone works alone
Every Technician Is Screened, Then Trained
Every technician who joins our team goes through a careful screening and training process before working independently. We conduct background checks and take the time to make sure every person representing ApexPro understands the responsibility that comes with entering a customer’s home and working on valuable appliances.
Our apprenticeship program is designed around 180 days of structured development.
- Program length
- 180 days
- Before working alone
- Screening
& background check
The 180 days
Two Halves, in This Order
Theory first, so an apprentice understands what an appliance is doing before touching one. Supervised field work second, so the first real service call is never the first time.
Days 1–90
Technical knowledge and theory
The first 90 days are focused on technical knowledge and theory.
- How appliances actually work
- How to properly diagnose problems
- Reading technical information
- Electrical and refrigeration systems
- Using diagnostic procedures
- Approaching repairs systematically
Days 91–180
Hands-on field training
The following 90 days are focused on hands-on field training. Apprentices work alongside an experienced technician, gaining real-world experience on actual service calls.
- Working alongside an experienced technician
- Real service calls, real appliances
- Diagnosing problems correctly
- Communicating with customers
- Protecting the customer’s home
- Performing work to our standards
Only after completing this process are technicians prepared to work independently.
We invest this much time because your home is not a training ground. When an ApexPro technician arrives at your door, we want you to know that person has been carefully selected, trained, and trusted by our team.
We don’t just hire technicians. We build professionals.
Book a visit
Want a Technician Who Was Trained for This?
Tell us the brand, the appliance and what changed. The person who turns up has been through the whole program.
Mon–Sat 8AM–10PM · Sun 9AM–10PM · We come to you